Exchange Policy
Need a different size or changed your mind about the design? We've got you covered.
Go to My Orders and select the order you'd like to exchange.
Click "Request Exchange" and choose the reason for your exchange.
Once your request is approved, we'll arrange a free reverse pickup from your address.
After the returned item passes our quality inspection, your replacement order will be processed and shipped.
Exchange Conditions
Exchange request must be raised within 7 days of delivery.
Product must be unused, unwashed, unworn, and returned with all original tags and packaging.
Exchange is subject to stock availability. If your requested size or product is unavailable, store credit of the same value may be issued.
Only one exchange is allowed per order.
Return Policy
If you'd like to return your order instead of exchanging it, we're here to help.
Simply email us at info@tynandshon.com within 7 days of receiving your order, mentioning your Order ID and the reason for the return.
Once your return request is approved, we'll arrange a reverse pickup at no additional cost.
After the returned product is received and successfully passes our quality inspection, we'll issue a store credit coupon equal to the value of the returned product.
Your store credit can be used on any future purchase from our website during its validity period.
Return Conditions
Products must be unused, unwashed, unworn, and returned with all original tags and packaging.
We do not offer refunds to the original payment method.
Shipping charges (if any) are non-refundable.
Store credit is issued only after the returned item successfully passes inspection.