Shipping Policy
We aim to get your order to you as quickly and safely as possible.
Order Processing
All orders are processed within 24–48 business hours after your order is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Timelines
Metro Cities: 2–5 business days
Other Cities & Towns: 3–7 business days
Remote Locations: 5–10 business days
Delivery timelines are estimates and may vary due to weather conditions, courier delays, or unforeseen circumstances.
Shipping Charges
Free shipping on all prepaid orders above ₹999.
Shipping charges (if applicable) will be displayed at checkout.
Cash on Delivery (COD) charges, if applicable, will also be shown during checkout.
Order Tracking
Once your order has been shipped, you'll receive a confirmation email/SMS with a tracking link so you can follow your package every step of the way.
Order Modifications & Cancellation
Orders can only be cancelled or modified before they are shipped.
Once an order has been dispatched, it cannot be cancelled. You may instead request an exchange or return as per our policy.
Failed Delivery
If delivery fails due to an incorrect address, unavailable recipient, or refusal to accept the package, it may be returned to us. Additional shipping charges may apply for re-dispatch.
Delayed Deliveries
While we work with trusted courier partners, delivery delays can occasionally happen due to weather, festivals, strikes, or other events beyond our control. We appreciate your patience in such situations.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery by emailing support@yourbrand.com with:
Your Order ID
Photos of the product
Photos of the packaging
We'll investigate the issue and arrange a replacement or appropriate resolution.
Need Help?
For any shipping-related queries, feel free to contact us at:
Email: info@tynandshon.com
Our team will be happy to assist you.